CAEL Overview - Online

Testing location must be indoors (walled), well lit, with a closed door and free from background noise and disruptions.

No third party may be present in the room or enter the room for the duration of the exam. If this occurs, your exam will be terminated and/or your results invalidated.

Your workstation and surrounding area must be free of pens, paper, electronic devices, etc. No content that could potentially provide an unfair advantage during your exam, including that posted on walls or within your immediate area, will be present during your exam session.

Two tissues are permitted at your workstation, but they must be inspected by the Proctor prior to start of test.

You can only take notes with the ProProctor Scratchpad on your test screen (paper is not allowed for note-taking).

Only water in transparent container is allowed at your desk.

Food is not allowed.

Please read the ProProctor User Guide for additional information.

Your CAEL Online Test will be remotely proctored by ProProctor, please read the ProProctor User Guide before attending your test.

Please make sure you download and install the ProProctor application that delivers your test (instructions on how to start your test will be sent within two calendar days of your test date).

A desktop computer or laptop computer (you cannot use a phone, tablet, or Chromebook)

Internet speed of at least 2Mb/s download speed, 1Mb/s upload speed.

Chrome web browser (current version).

A webcam, microphone, and speakers (headphones are not allowed)

Minimum screen resolution to be 1024×768

Mac OS 10.13 / Windows 8.1 or higher

It may not be possible to take the test on a corporate laptop unless you ask your company’s IT to configure it for you. Please refer to ProProctor’s instructions for corporate computers.

You cannot launch the ProProctor application using virtual machines or remote desktop connections. Test your system.

Upload a valid government-issued photo identity document (ID) that will be presented on test day

See here for a list of accepted IDs. 

Take a photo of yourself through our registration system

You will be asked to confirm your name and test details with you via video chat.

You will be asked to provide a 360-degree of your desk and surrounding area using your webcam. Unnecessary items such as paper, devices, excessive jewelries are NOT allowed.

You will be asked to stand up to do a 360-degree scan of your person. This scan will include – but not limited to – conducting a sleeve, pocket and glasses check. In addition, you will be asked to turn all pockets inside out, including showing any back pockets on pants.